NAIP has a strong patent engineer team. Our engineers are high-performers with a wide range of specialisms, recruited from the best universities and a range of industries. On being recruited they are put through a patent drafting training program of around three years. Department heads review every patent specification, Office action analysis and response drafted by our patent engineers, in order to guarantee the quality of their work in terms of both technical detail and writing style. The NAIP engineering team, therefore, has gained a broad understanding of the technical features of inventions across a range of industrial fields, allowing them to provide our clients with comprehensive patent protection.

NAIP's administration team has adopted a dual mechanism to ensure quality and efficiency in our patent workflow, by requiring cases entrusted to us to go through several quality checks. First, patent workflow management is double-checked by department heads, to correct any technical mistakes in the subject matter. The second level of protection involves each of the departments in the workflow chain checking the material in terms of accuracy and with regard to any pending deadlines. Although all cases go through this dual mechanism, support from our comprehensive automated systems allows NAIP to expedite certain urgent cases on request from clients to meet a desired application date.

NAIP has an in-house legal research team, which is constantly monitoring changes in patent and trademark regulations worldwide, in order to research responsive strategies for the patent management and engineering departments, as well as providing in-house classes and training. They also provide up-to-date information for clients regarding these changes, to ensure that clients have adequate time to make adjustments in their internal patent and trademark management strategy.

NAIP began to develop a series of automated patent and trademark management systems in 1999.

• Our team converts specific client needs and the regulations for patent prosecution and patent drafting in the country in question into a structured data file and enters it into our system. On receipt of the data, the system automatically provides our service personnel with information, such as the official deadlines for the case, which item of the prosecution process has already passed its deadline, what processes are required for each kind of case and each application stage, which forms must be included with each patent application and the procedure for the following stage of the process.
• We have developed a patent drafting template which checks patent drafts and makes interactive revisions, as well as ensuring the draft meets the standards of the country of application. This lowers the chance that amendments will be required, thereby cutting down on client costs, as well as accelerating the grant of the patent.
• NAIP's IT team has developed an e-filing system of patent/trademark new applications for Taiwan and US as well as an EPC e-filing packet to increase accuracy and efficiency. This means clients can get an application number immediately, as well as enjoying a discount on official filing fees.
• We have developed a mechanism to automatically download data from the US PAIR system. This data is then compared against NAIP's database to provide 24/7 monitoring of the progress of USPTO cases.
• We have developed the USPTO eOA Viewer tool, which allows us to receive OA-related data immediately, giving us more time to prepare responses. This tool also allows for USPTO citations to be downloaded into our internal image file database where it can be referenced by clients and our patent management team.

In order to provide our clients with worldwide patent protection services, NAIP only works with global partner agencies with a sound operation record, a patent engineer team with comprehensive technical fields, meticulous administrative procedures, and legal consultation services for patent and trademark regulations that are provided at a reasonable price. NAIP has also established an SOP for working with our global partner agencies, to ensure that both parties can apply the same strict SOP to provide NAIP clients with a full range of quality professional services.

North America Intellectual Property Corporation (NAIP) has a team of experienced patent and trademark attorneys. Each attorney and agent has experience in the field of patents, as well as on-the-ground industry experience in their own field. They excel at drafting specifications and claims for clients, as well as Office action analysis and responses, and identification of infringement. In addition, they also engage in telephone interviews with IPO examiners on behalf of their clients in order to increase the chances of a patent being granted.

NAIP has built the e-Services, to provide clients with IP cloud services. In order to ensure that our clients can access all data related to their application securely and conveniently, PVIGO is protected by several layers of security and uses an access control matrix to ensure that users can only access data relating to their own application. PVIGO also allows users to set a customized layout to view patent data, monitor their application progress and billing information, as well as view image files of the patent application and of official correspondence from the patent office. PVIGO also allows customers to pay renewal fees for both patents and trademarks online, as well as access the list of official fees for each country and related legal information.